Intexchange.com

FAQ

Question: What is the difference between “Simple transfer” and "Urgent transfer"?
Answer: Simple transfer will be finished in 15 minutes. Urgent transfer - in 2-3 minutes

Question: I made a transfer request and have already paid the bill but closed the browser by mistake. What shall I do?
Answer: To your email that you indicated while filling in the form of request there will be automatically sent a message with a link where you can continue the work. If for any reason you haven’t received this message (for example, you made a mistake at entering your E-mail), please contact the operator .

Question: Can I decline the exchange if I’ve already paid for the request?
Answer: if the exchange operation is not over et - you can! You will be returned your money with deduction of the payment system commission, that is the return will e carried out at your expense.

Question: I've been paid your bill, but no money were received. What's trouble?
Answer: If you did not receive money, check the following reasons:

No connection с with billing system of e-currency provider. Don't worry you will receive your money as soon as connection restored.
You have entered wrong recipients account when filling form. — If operation has been finished, we can't back your money. Try to contact money receiver.

Question: Can I exchange sum of ecurrency larger then I can see in your reserves?
Answer: Yes you can. You must contact with us, and discussed details.

Question: I need to Sell-Buy ecurrency, what I must to do?
Answer: All necessary information you can find here .

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